Frequently Asked Questions

Everything you need to know about shopping with House Of Haniya

How do I determine the right size for my clothing?

We provide a detailed size chart on every product page. Since our collections feature varied silhouettes, we recommend measuring your bust, waist, and hips to compare against our guide for the perfect fit.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For handcrafted or made-to-order pieces, processing may take up to 10-12 business days before dispatch.

What is your return and exchange policy?

We offer a 14-day return policy for unworn items with original tags attached. Please note that customized outfits and sale items are final sale and cannot be returned.

Do you offer international shipping?

Yes, House Of Haniya ships worldwide. International shipping costs and delivery timelines are calculated at checkout based on your specific location.

How should I care for my House Of Haniya garments?

To maintain the quality of our fabrics and intricate detailing, we recommend dry cleaning for all ethnic wear and cold hand-washing for our daily wear cotton collections.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and secure digital wallets. For domestic orders within specific regions, Cash on Delivery (COD) may also be available.